HEMS Services

Services

	Protocol Development
	Quality Assurance / CQI Activities - System and Local
	System Data Collection/Reporting
	Pharmacy Services - Drug boxes and IV supplies
	Hospital ED Resource Status Tracking
	Coordinates hospital status data for NDMS/Dept. of Defense
	Dissemination on ED status via alphanumeric pagers and tone paging system
	Supports/administers field studies - AED, Combitube, 12-Lead
	Hosts nurse manager/service interface on operations
	Disaster Coordination - Resource and communications
	Coordinate / issue MEDCOM identification numbers
	Relay severe weather bulletins to hospitals
	Provide system run forms and triage tags
	24 / 7 Availability of HEMS staff for emergency support
	After hours emergency phone answering for Health Dept.
	Status tracking for PIC (psychiatric care) resource availability
	System legal research
	Acts as a buffer for citizen/media inquiries & complaints
	Attends local meetings as requested to support services
	Complementary EMS consulting services for all stakeholders
	Attends to special needs (i.e., Y2K drugbox, Bennett Bill)
	Licensing support - application review before state analysis
	Coordinates hospital emergency preparedness initiatives (ham radio project)
	Interfaces regularly with adjoining Med Controls, SWMS, State
	Sponsor / Coordination of Disaster Medical Assistance Team
	Comprehensive EMS communications services including centralized logging/recording (required by EMS Act)
	Radio patching services for ambulance to hospital contacts
	Operator-assisted relay in radio failure
	Phone patch access to hospitals through recorded line
	Maintains sophisticated communications network including 10 repeaters, 4 base stations and interfaces to 3 fire service 800 MHz systems
	Provides direct radio patch capability to both aeromedical helicopter dispatch centers
	Paging Service for Western Wayne Fire HazMat Team
	Other services as requested by system stakeholders

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